macys.com
You may exchange or return merchandise for a full refund, less shipping charges, based on the original form of payment. If you are returning a gift, you may choose either a credit to your Macy's, Bon-Macy's, Burdines-Macy's, Goldsmith's-Macy's, Lazarus-Macy's or Rich's-Macy's Card account, a credit to an existing Gift Card, or a store merchandise credit. If you paid with a Gift Card(s), the debited amount will be credited to the card number(s), enabling you to reuse your Gift Card(s) towards future purchases online or in stores.
If you are returning an item for an exchange, shipping for the new item will be free of charge. However, we do not refund return shipping charges, unless we made an error....
Write a review
|
|
 |
 |
Average Merchant Rating
(from 0 ratings)
|
|
|
|
Overall |
 |
 |
| Price |
 |
|
| Shipping Options |
|
|
| Delivery |
|
|
| Ease of Purchase |
|
|
| Customer Service |
|
|
|
| Excellent |
 |
| Very Good |
|
| Good |
|
| Fair |
|
| Poor |
|
|
|
 |
|
