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Zappos.com
If you are not happy with your purchase, we will be happy to accept a return or exchange.
You can return your purchase for up to 365 days from the purchase date. Products must be in the condition you received them and in the original box.
Return shipping is absolutely free. We will provide you with a pre-paid UPS or USPS domestic label to return the purchase to us.
Please do not send your purchase back to the manufacturer, we will take care of everything.
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Excellent
by ingrid (2006-10-09 09:57:45)
123 out of 153 people found this review helpful
Zappos provides WONDERFUL customer service! I needed to exchange a pair of Donald Piner boots that were too small. Zappos I received the larger size the next day, Zappos provided free return shipping label and stated "no rush" on the return.
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